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Mail and Addressing FAQ

mail delivery faq
Read the instructions and follow the examples on the address formatting page.
Click on department change of address form and fill out the form. It will then be forwarded to UH Postal Services for processing.
No. Your room number must be the mailing number assigned to that college/department. Not the location, or office number, of a particular person. Delivery Services wants to ensure proper distribution of campus mail.
The consolidated functions of many different first responders into one dispatching location will tremendously complicate using a building name to identify your location. Many dispatchers will not have firsthand knowledge of our previous addressing system; requiring the caller to identify their location by the locatable street address and specific room within that facility. If you fail to do this, it may significantly delay emergency response time.
LACS stands for Locatable Address Change Service. This is a service provided by the U.S. Postal Service for instances when a person remains at the same location but their address changes. Typically, this has been used when rural-style addresses are converted to street-style addresses, but more recently it has been used to accommodate the need to change addresses to provide 911 emergency services more accurately and locatable addresses. It also includes a system to redirect mail to a new address. This means that any mail using the old address will be automatically processed by the USPS for delivery to the new address. It does not, however, provide any notification to the sender, so UH departments will be expected to make an effort to notify their constituents (i.e. vendors, clients, patients, donors, etc) of their new address.
Yes. ZIP +4 has been assigned to all colleges, divisions and departments on campus. The +4 is recorded in the national ZIP Code Database and helps the USPS process mail faster and more efficiently. Your ZIP +4 is also your internal mail code. The +4 assists UH Postal Services in the sortation of your incoming mail.
Yes, the price depends where the item is being sent to. For an accurate postage rate price, please visit our office at 4211 Elgin Street, Room 150, in the General Service Building.
Our office is open Monday through Friday, 8 a.m. to 5 p.m. We are closed on weekends and during official university holidays.

Phone: 713-743-5829

Email: DeliveryServices@uh.edu 

Mailing Address:

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Delivery Services

4211 Elgin

Houston, TX 77204

Your mail and package(s) will be available in the locker for 24 hours following the email notification to pick up your item(s). Lockers are available to you 24/7.

Your mail box number can be located in your Housing portal on AccessUH or in the UHGo app by clicking on Campus Life icon and then selecting Delivery Services.

To obtain a copy of your Departmental Mailing Card (DMC), please contact your business administrator. If you need a new DMC, complete  the DMC Request Form and submit it as instructed.

If you have received an email notification to pick up your mail or a package, you can schedule an appointment through CougarQ on AcesssUH or by .

You can contact Delivery Services at DeliveryServices@uh.edu.

The nearest USPS office is at 1500 Hadley St., Houston, TX 77002. For assistance, feel free to call us at 713-743-5829.

Please contact Delivery Services with your tracking number, and we'll be happy to assist. 

Yes, we can assist with UPS, USPS, FedEx, and DHL. For more information, send us an email at DeliveryServuces@uh.edu.

Mail is collected Monday through Friday during the morning delivery routes.